Please inspect your order upon receiving it. Should your products be defective, damaged, or should you receive the wrong order- please contact us immediately so that we can rectify the issue immediately.
To be eligible for a return, your item must be unused and in the same condition that you received it.
The fastest and most efficient way to ensure you get what you want is to return the product you have, once the return is accepted, you can then proceed to make a separate purchase for your new product.
Once we have received and inspected your returned item, we will then notify you if your refund has been approved or not. If approved, you will be automatically refunded on your original payment method. Please take note that it may take some time for the bank or credit card company to process and post the refund too.